777zz Privacy Policy: How We Handle Your Information
When you open an account with 777zz, we collect only the information needed to run your account and process wallet transactions through bKash or Upay. This page sets out what we collect, why we hold it, and what choices you have over your own data. Access and eligibility depend on your local law and the eligible regions we serve.
Data collected only for account and wallet use
bKash and Upay transaction records kept securely
You can request, correct or remove your data
Applies to eligible regions under local law
POLICY POSTURE
What Data We Collect and Why We Hold It
We collect information you provide when creating an account — your name, contact details and payment identifiers such as your bKash or Upay wallet number. We also log activity records: login timestamps, session data and transaction history tied to deposits and withdrawals through your account wallet. This information is used to verify your identity, process fund movements and keep your account accessible across devices. We do not sell your personal information to third parties. Data shared externally is limited to what payment processors need to complete a transaction — for example, passing a reference number to bKash or Upay to confirm a deposit. We retain account data for as long as your account is active, plus the period required under applicable financial record-keeping obligations. If you close your account, we will tell you the retention period that applies at that point. Cookies and browser storage are used to keep your session active and to remember your language preference. You can clear these at any time through your device or browser settings. We do not use cookies to build advertising profiles or share browsing data with ad networks. All data storage follows the security practices described in the account security section of this page.
bKash wallet identifier
Your bKash number is stored solely to match inbound deposits to your account. It is not shared beyond the payment confirmation step.
Upay transaction reference
When you fund through Upay, we log the reference number against your wallet balance. This record is visible in your account transaction history after login.
Session and login logs
We keep login timestamps and device identifiers to protect your account from unauthorised access. You can view recent login activity in your account security settings.
Retention period
Data is held while your account remains active. After closure, retention follows the period required by applicable financial record-keeping rules in the eligible regions we serve.
SCOPE AND LIMITS
Where This Policy Applies and What It Covers
This policy applies to 777zz-operated services accessed by eligible account holders. It covers data collected through account registration, wallet transactions and site activity. It does not extend to third-party payment processors, external links or services outside our direct control. Availability of any service depends on your local law and the eligible regions we serve.
Account access
Data collected during login, registration and account settings changes falls fully within this policy. This includes your contact details, wallet identifiers and preference settings stored against your profile.
Wallet transactions
Deposit and withdrawal records processed through bKash or Upay are covered here for the data we hold. The payment processor's own privacy terms govern data on their side of the transaction.
Site content and game activity
Game session data — which titles you open and how long you play — is logged within your account. This is used for account history and not shared with the game studio for marketing purposes.
Third-party services
Any link from our pages that takes you to an external site, payment gateway or third-party service falls outside this policy. We have no control over how those services collect or use your data.
YOUR CHOICES
Actions You Can Take Over Your Own Data
You have practical options for managing the data we hold about you. The most direct route is through your account dashboard after login — your profile page shows the contact details and wallet identifiers we hold, and you can update most of them there without contacting support. For records you cannot edit directly, such as historical transaction logs or closed-account data, a written request to our support channel will reach the right team. If you believe we hold inaccurate information, point us to the specific record and we will review and correct it. If you want to know exactly what categories of data we hold for your account, submit a data access request through the support channel listed on this page. We will respond within the timeframe required under the applicable rules for eligible regions. Your right to request changes is available regardless of whether your account is currently active.
Review your records
Log in and open your account profile to see the contact details, wallet identifiers and payment history we currently hold against your account.
Correct account details
Update contact information and payment wallet numbers directly from the account settings page. For fields that are locked, raise a correction request with support.
Submit a data access request
Ask us to confirm the full categories of data we hold for your account. Use the privacy contact route listed in the support section below. We respond within applicable regional timeframes.
Request removal or closure
If you want your account closed and data removed, contact support with your account details. Retention of certain records after closure is governed by applicable financial record-keeping rules.
PRIVACY CONTACT
How to Reach Us About This Policy
If you have a question about how we handle your data, or you want to submit a data access or correction request, use the contact paths below. For wallet-related data questions — such as a bKash or Upay transaction record you cannot locate in your account history — include your account username and the approximate date of the transaction so we can locate the record quickly.
Live chat support
Open the chat widget from any page after logging in. For privacy questions, use the subject line 'Data Request' so the message reaches the correct team without delay.
Email contact
Send data access, correction or removal requests to our support email address shown in your account dashboard under the Help section. Include your account username in the subject line.
Account dashboard route
Log in and navigate to Account > Help > Privacy to find the current contact address and to check the status of any open data request you have previously submitted.
DATA HANDLING DETAIL
How 777zz Secures and Manages Your Data
Security and transparency sit at the centre of how we manage account data. We use encrypted connections for all data in transit, and access to stored records is restricted to staff roles that require it for account operations or support. We do not share browsing profiles with advertising networks, and we do not use your game activity to serve external targeted ads.
Encrypted data in transit
All data exchanged between your device and our servers — including login credentials and wallet identifiers — is transmitted over encrypted connections. This applies whether you access the site on mobile or desktop.
Cookie use and control
We use cookies to maintain your session and remember preferences such as language. No advertising or tracking cookies are set. Clear session cookies at any time through your browser or device settings.
Staff access controls
Access to your stored account data is limited to roles that need it for support or account operations. We do not grant broad internal access to personal records outside those defined operational needs.
Policy updates and notification
When we update this policy, the revised version is published here and the date at the top of the page changes. For significant changes, we will notify you through the contact details held on your account.
PRIVACY FAQ
Common Questions About Your Privacy on 777zz
These answers cover the questions we receive most often about how personal data is collected, held and managed on 777zz. If your question is not here, use the support contact routes listed on this page.
What personal data does 777zz collect when I open an account?
We collect your name, contact details and the payment wallet identifier you use — such as your bKash or Upay number. We also log login activity and transaction history to keep your account running and your wallet records accurate.
Does 777zz share my bKash or Upay number with anyone?
Your wallet number is shared only with the payment processor to confirm a deposit or withdrawal. It is not sold or passed to third parties for marketing. The payment processor's own privacy terms cover how they handle the data on their side.
How do I see what data you hold about me?
Log in and open your account profile to see the details we hold. For a full data access request covering all categories of stored information, contact support through the privacy route listed on this page. We respond within the timeframe applicable to your eligible region.
Can I correct or update the information 777zz holds?
Yes. Most contact and preference details can be updated directly from your account settings page after login. For fields you cannot edit yourself — such as historical transaction records — raise a correction request through the support channel, and we will review it.
What happens to my data if I close my account?
We remove active account data in line with your request. Certain transaction and identity records are retained for the period required by applicable financial record-keeping rules in the eligible regions we serve. We will confirm the specific retention period when you close your account.
Does this privacy policy apply everywhere, or only in certain regions?
This policy covers 777zz-operated services accessed by eligible account holders. Access to our services and the specific rights available to you depend on your local law and the eligible regions we serve. Where local rules set stricter requirements, those requirements apply.
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